Privacy Policy – Mehr Tours

Effective Date: July 31, 2025

At Mehr Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we store it, and your rights regarding your information when using our website or services.

1. Information We Collect

We may collect the following types of personal information when you contact us or use our services:

• Full name
• Email address
• Phone number
• Passport details (for visa or invitation letters)
• Nationality and country of residence
• Travel preferences and tour requests
• Any other information voluntarily provided through forms, emails, or messages

2. How We Use Your Information

Your information is used strictly for:

• Processing your tour or visa requests
• Preparing official invitation letters (if required)
• Coordinating transportation, accommodation, and guides
• Responding to inquiries or customer support requests
• Sending you important updates related to your trip
• Ensuring safety, legality, and service quality

We do not sell, rent, or trade your personal data with any third parties for marketing purposes.

3. Information Sharing

We may share your information only in the following situations:

• With trusted partners (e.g., drivers, hotels, visa authorities) when necessary to deliver the service you’ve requested
• When legally required by Afghan authorities or relevant international law
• To protect our rights, safety, or property

All third parties we work with are expected to handle your information securely and lawfully.

4. Data Storage and Security

Your data is stored securely, using standard protection protocols to prevent unauthorized access, alteration, or disclosure. Only authorized Mehr Tours staff or partners can access your information when needed for service delivery.

5. Your Rights

You have the right to:

• Request access to your personal data
• Ask us to correct or update inaccurate information
• Request deletion of your data (unless legally required to retain it)
• Withdraw consent (if processing is based on consent)

To exercise any of these rights, please email us at info@mehr.tours.

6. Cookies and Website Tracking

Our website may use basic cookies or analytics tools to improve functionality and understand user behavior (e.g., how visitors navigate the site). These do not collect personal or sensitive data. You can disable cookies in your browser settings at any time.

7. External Links

Our website may contain links to other websites or partners. Please note that we are not responsible for the privacy practices of those external sites. We encourage users to read their privacy policies before sharing any information.

8. Updates to This Policy

Mehr Tours may update this Privacy Policy from time to time. We will post any changes on this page with the updated effective date. Continued use of the website means you agree to the current policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@mehr.tours

📍 Address: Office No. 44, 3rd Floor, Gul Bota Market, Qala-e-Naw, Dasht-e-Barchi, Kabul, Afghanistan